Privacy Policy

Effective Date: 3/21/2025

At RABAQA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Credit/debit card details, bank account information (processed securely through third-party payment gateways).
• Order Details: Products purchased, transaction history, and preferences.
• Technical Data: IP address, browser type, and device information when visiting our website.
• Communication Data: Emails, chats, or messages exchanged with our customer support team.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: Fulfilling and delivering your purchases, processing payments, and providing order updates.
• To Improve Our Services: Enhancing user experience, analyzing website performance, and personalizing recommendations.
• For Customer Support: Responding to inquiries, complaints, and providing assistance.
• Marketing & Promotions: Sending newsletters, exclusive offers, and promotional content (you can opt out anytime).
• Legal & Security Purposes: Detecting fraud, ensuring compliance with legal obligations, and protecting our business and users.

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including:

• Secure encryption for payment processing.
• Restricted access to personal data for authorized personnel only.
• Regular security audits and updates to prevent unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Trusted Third Parties: Payment processors, shipping partners, and service providers who help us operate efficiently.
• Legal Authorities: When required by law or to protect against fraudulent activities.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can adjust cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications at any time.
• Request a copy of the information we hold about you.

To exercise your rights, please contact us at rabaqashop@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: rabaqashop@gmail.com
📞 Phone: +923174051555‬
📍 Address: DHA Phase 6, Lahore Pakistan

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting RABAQA!